When do you deliver in my area?
Depending on where you live we service you on Monday though Sunday.

What if nobody is home?
No problem? If you live in a full service building we will take care of everything with your doorman or concierges, so your clothes are waiting for you when you get home. If you do not live in a full service building and you require an early morning pick-up or late night delivery we can accommodate your needs please let us know when filling out the pick-up form, or call us at 800-959-5785. The other way is to designate an appropriate pick-up drop off location and we will take care of the rest. In most cases we can pick-up and drop-off to your front door, side door, and back door.

Where do I put my dirty clothes?
Once you are registered, we provide you with a custom u-rang.com garment bag. We will provide you with a personal laminated Identification card is attached to your bag. The bag is returned to you with each completed order. If this is your first order you may use laundry bag which we will return to you with your new u-rang bag.

What if I am not satisfied with a particular item?
Please return it! We will reprocess the garment at no additional charge.

How do I pay for the services?
We now accept PAYPAL. We accept checks, cash, and soon we will be accepting credit cards. We can automatically process your credit card or you can send a check - which ever you prefer. Either way, you receive an itemized invoice. We will soon accept Visa, Master Card, and American Express. We can also bill you on a monthly basis.

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